ZDTronic.com values your privacy. This Privacy Notice explains how we collect, use, and protect personal information when you visit our website or make a purchase. By using our website, you consent to the practices described in this Privacy Notice.
Personal Information We Collect
We collect personal information necessary to provide our services, including:
- Contact details: name, email address, phone number, billing/shipping addresses
- Account information: account number, company name, industry, number of employees
- Order details: purchase history, payment information (credit card, PO numbers)
- Website data: browser type, referral website, pages visited, and cookies to enhance your shopping experience
Note: We do not knowingly collect information from children under 13 without verifiable parental consent. We do not sell products to persons under 18. If under 18, parental consent is required for purchases.
How We Use Your Information
We use personal information to:
- Process and fulfill your orders
- Communicate about your orders and account
- Improve our website, services, and shopping experience
- Comply with legal obligations and prevent fraud
How We Share Your Information
We do not sell or share your personal information for marketing purposes. We may share information only with trusted third parties when necessary to:
- Process payments (credit card companies)
- Ship products (UPS, FedEx, USPS, or manufacturer drop-shippers)
- Comply with legal requirements
Drop-shippers receive only the information necessary to complete the order (name, shipping address, phone number).
Cookies and Tracking
We use cookies and similar technologies to:
- Keep track of items in your shopping cart
- Save login or preference information
- Analyze site usage to improve our website
You can disable cookies in your browser settings; however, some features (like shopping carts) may not function properly.
Data Security
We use industry-standard encryption (SSL, 256-bit) to protect your personal and payment information during transmission. Personal information is stored on secure servers, separate from internet-facing systems, behind firewalls.
While we take reasonable measures to protect your data, no online system is completely secure. By using our site, you acknowledge this risk.
Data Retention
We retain your personal information only as long as necessary to:
- Fulfill orders or provide services
- Comply with legal or tax obligations
- Resolve disputes or enforce agreements
Your Privacy Rights
You may:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information where permitted by law
To exercise these rights, contact us at support@zdtronic.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Use such links at your own risk.
Changes to This Privacy Notice
We may update this Privacy Notice at any time. Changes take effect immediately upon posting. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Notice, please contact us:
Email: support@zdtronic.com
Address: 6947 Coal Creek Pkwy SE #196, Newcastle, WA 98059